Privacy Policy

Last Updated: 1 February, 2024

1. Introduction 

Our commitment to your privacy and the protection of your information is paramount. If you have any concerns or inquiries about our Privacy Policy or our practices regarding your personal information, please contact us at info@medguardcanada.ca

This Privacy Policy is applicable to all information collected through our website (www.medguardcanada.ca), as well as any related services, sales, marketing, or events. 

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2. What Personal Information About Customers Does MedGuard Canada Gather? 

• The information we obtain from our customers aids us in personalizing and consistently improving your shopping experience at MedGuard Canada. 

• Information You Give Us: We receive and store any information you input on our website or provide us in any other way. This includes personal data like your name, billing and shipping addresses, email, and phone number when you place an order, create an account, or reach out for support. 

• Automatic Information: We collect and analyze some information whenever you interact with us. Examples include IP addresses, browser types, and session durations. This helps us understand trends, and user behaviors, and improve our website. 

• Payment Information: We securely handle your payment details. Note that HealthShield Canada does not store full credit card information on our servers. 

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3. For What Purposes Does MedGuard Canada Use Your Personal Information? 

• Order Processing: To fulfill orders, provide billing, and communicate order statuses. 

• Personalization: To personalize user experiences, including showing relevant product recommendations. 

• Communication: Sending order confirmations, shipping updates, and customer service interactions. 

• Marketing: To inform you about promotions, offers, and company updates if you choose to receive such communications. 

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4. Does MedGuard Canada Share Your Personal Information? 

We respect your privacy. MedGuard Canada does not sell or rent your personal data to third parties. However, we may share data with third-party vendors and partners that assist in our business operations, like payment gateways or delivery services. They are bound by strict confidentiality agreements. 

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5. How Secure Is Information About Me? 

• We work to protect the security of your information during transmission by using encryption protocols. 

• Our systems are designed with layers of protection to ensure unauthorized access is prevented. 

• Payment details are processed in a way that your full credit card number is not stored on our servers. 

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6. What About Third-Party Advertisers and Links to Other Websites? 

Our platform may contain third-party advertising and links to other websites. Our Privacy Policy does not cover any third-party data collection practices, and MedGuard Canada is not responsible for their content or privacy measures.

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7. Which Information Can I Access? 

MedGuard Canada gives you access to your account settings and order history so you can view, and in certain cases, update this information. 

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8. Are Children Allowed to Use MedGuard Canada? 

MedGuard Canada does not sell products to children. We sell medical devices and first aid training-related products for purchase by adults. If you are under 18, you may use MedGuard Canada only with the supervision and consent of a parent or guardian.

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9. Conditions of Use, Notices, and Revisions 

This Privacy Policy is effective as of the Last Updated Date above. MedGuard Canada reserves the right to change this Privacy Policy at any time. If you choose to visit MedGuard Canada, your visit and any dispute over privacy is subject to this Policy. Our business changes often, and our Privacy Policy may also change. Please check our website regularly for recent changes.

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11. Contacting MedGuard Canada 

For any concerns or inquiries related to your privacy, please email: info@medguardcanada.ca